How you work with Secondwind Water Systems:

Each new residential contact is assigned a Water Specialist - always a Water Quality Association Certified professional

The specialist performs an in-depth site evaluation at the home

There is no charge for this process*, which includes:

• Review of symptoms and concerns
• On-site water testing
• Evaluation of pump flow rate and water use patterns
• Consideration of possible well issues
• Consideration of the plumbing layout of the home
• Development of a treatment approach
• Full explanation of the choices, pros and cons

Secondwind Water Systems residential installations of Kinetico systems are covered by the generous manufacturer’s parts warranties, plus a two-year total satisfaction guarantee, which includes a unique well change guarantee.

* If testing by an independent lab is desired (for example, for health related contaminants), the Water Specialist is happy to take and deliver those samples, for which there would be a lab related charge.