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Residential Case Study
The Kindrat Home

Situation
Cheryl and Greg Kindrat have lived in their home in Windham for 7.5 years. During most of that time they had water that seemed just fine. No staining, no odor. They put in a Kinetico Reverse Osmosis system in 2000 because water quality is very important to Cheryl with children in the house.

During November 2006 a major construction project began nearby. This project included a great deal of blasting. The Kindrat's water started to change.

Goals

  1. Eliminate iron staining
  2. Eliminate rotten egg (hydrogen sulfide) odor
  3. Remove high amounts of arsenic from water
  4. Install a water treatment solution that fit the family's needs and space

Challenges
They started to experience iron staining and terrible rotten egg (hydrogen sulfide) odor. Most important to Cheryl, lab tests showed high amounts of arsenic. Further testing uncovered a large amount of nitrates in the water which are believed to be the result of the blasting. The water ran with a color that made Cheryl afraid to give the children a bath. Much of the Kindrat's basement is finished, so space for water treatment equipment was limited. In addition, the Kindrats wanted a fairly maintenance free water treatment system.

Solution
Cheryl and Greg chose a highly efficient twin-tank non-electric Kinetico water treatment system. The system components include a mixed bed water softener with two types of media, one that removes the iron and hardness and one that removes one type of arsenic called arsenate. This was followed by a water conditioner installed with a special resin that is selective for nitrate removal. A Kinetico "Sulfur-Guard" system was installed to remove the hydrogen sulfide odor. And finally, a filter with ArsenX media, a special arsenic removal media that is able to remove the other type of arsenic, arsenite, was installed as a final step in the process. The equipment was squeezed into a tight area.

Results
The Kindrats now have a reliable system that will use the minimum amount of salt possible. Their arsenic and their nitrates are both testing in the non-detectable levels. Bath water is now looking the way it is supposed to, and the water has no odor. Cheryl and Greg can now get back to what they love most, raising their children.

Photos:

  water
"Your Water Specialist was extremely upfront & very honest in an assessment of an older system that we were able to service and put into service for a time being, buying us time. When we upgrade you will be the first company we will call." Bedford, NH

"Thank you for removing the "blue" from my water! You saved my laundry!" Amherst, NH

"This is our second full system (radon, RO & water softener) we have purchased from you, I have to say that you deliver A++ product and do an A++ installation. The newer radon system we have in this new house with the variable speed pump is awesome! Even the 3rd floor shower pressure is stable and adequate. You guys are not the cheapest, but the systems work well and have minimal consumable cost. I think I am on my second bag of salt since October." Very satisfied customers in Bow, NH

"Thank you for your professional handling of my situation. I appreciate you giving me warranty coverage on this issue, I understand that you did not have to do this." Hudson NH